Frequently Asked Questions
In this section, you can find answers to some frequently, as well as less frequently, asked questions.
Crypto exchanges are platforms where you can buy, sell, and trade digital assets for fiat money or other cryptocurrencies. Altcoins.bg is a Bulgarian-based platform that offers fast, secure, and convenient trading of over 60 crypto-fiat and 130+ crypto-crypto pairs. We support local payment methods and ensure rapid execution of your orders.
Altcoins.bg provides direct trading of cryptocurrencies in BGN and EUR, as well as spot swaps between crypto assets via a digital wallet. The platform also features Altcoins Crypto Pay POS for merchants to easily accept crypto payments, the ability to buy real estate and luxury goods with crypto, and a store for hardware wallets and accessories.
Yes, to access the platform's full functionality, you need to register and complete a short identity verification process. This ensures security, legal compliance, and protection for your transactions.
Altcoins.bg is one of the most innovative cryptocurrency platforms in Europe. We constantly update our services and offer new solutions that bridge the gap between traditional finance and the digital economy. Our platform is fully automated, providing fast, seamless, and secure transactions — 24/7/365.
Altcoins.bg is a universal platform, suitable for both beginners and experienced users. We offer a full range of services for individuals, businesses, and investors, providing fast, secure, and easy access to the crypto market.
Buying or selling crypto on Altcoins.bg is simple and fast. Just register, verify your account, and you’re ready to start. Choose your preferred market and follow the intuitive steps to complete your purchase or sale.
Yes, Altcoins.bg places no restrictions on where you send your coins. We can transfer them to any valid crypto address worldwide, including global exchanges, gambling sites, MLM platforms, cloud mining services, and more. Please note, however, that we are not responsible for any losses, scams, or illegal activity associated with third parties. Always double-check the address and reliability of the recipient before confirming a transfer.
Altcoins.bg is a reputable and regulated platform with a proven track record and transparent operations. Our processes are clearly defined and every order is executed automatically and on time. We have no reason to delay or deny payments — our business is built on client trust. Our company details are public and positive online reviews speak for our integrity.
Altcoins.bg follows a transparent fee policy. Our commission is included in the price you see on the site — no hidden fees. Additional costs may apply depending on your chosen payment method and are shown in a detailed breakdown before you complete your order.
The minimum order amount at Altcoins.bg ensures secure and optimal execution of your trades. It reflects the requirements of international exchanges and covers blockchain gas fees that make small transactions inefficient. This helps guarantee that your orders are completed under the best conditions.
The maximum amount per order on Altcoins.bg ranges between 4,900 BGN and 30,000 BGN depending on the payment method. If you want to trade larger amounts, you can submit multiple orders or contact us for custom solutions and assistance.
Once we confirm receipt of your payment, your order is executed automatically. Usually, you’ll receive your cryptocurrency within 15 minutes of receiving the order completion email. Timing may vary depending on your payment method and the blockchain network load. If you're depositing to your Altcoins Wallet, execution is instant.
Once your crypto transaction receives blockchain confirmation, Altcoins.bg will process your order and send the funds. Payments via EasyPay or ePay are usually received within 15 minutes. For bank transfers, the money is sent on the same business day, depending on bank operating hours.
Transactions on Altcoins.bg are processed at the current market rate at the time we receive your payment (for buys) or upon confirmation of your crypto transaction (for sales). Due to market volatility, rates may differ slightly between the time of order creation and execution.
Tip: To avoid price fluctuations, consider converting to stablecoins (like USDC), which help preserve value and reduce the risk of sudden market corrections.
Yes. At Altcoins.bg, your data and transactions are protected with top priority. The platform uses SSL encryption and follows all data privacy laws. Your personal information is never shared without legal grounds, and all orders are processed through a secure and automated system.
The Altcoins.bg platform operates 24/7/365, so you can trade anytime. If you need assistance, our support team is available during the working hours listed at the bottom of our website.
Yes, profits from crypto trading are subject to 10% tax under Bulgarian law, regardless of the platform you use. Tax is due when converting crypto to fiat. We recommend declaring your income accurately to avoid future penalties. Need help? We offer crypto tax consultations to guide you through the process.
